Cancellation

Embeddinator believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

    • There is no cancellation of orders placed after placing an order.under the Same Day Delivery category.
    • No cancellations are entertained for those products that the Embeddinator team has obtained on special occasions. These are limited occasion offers and therefore cancellations are not possible.
    • Embeddinator does not accept cancellation requests for products. However, refund/replacement can’t be made.

Return

There could be certain circumstances beyond our control where you could receive a damaged / defective product or a product that is not the same as per your original order. We will replace the product to your satisfaction at no extra cost. In such circumstances, before using the product, please get in touch with our Customer Service Team who will guide you on the process for the same at our Customer Service number @ 8744011061.

The return process of the product can be restricted depending on the nature and category of the product.

Conditions for return:

    • Please notify us of receipt of a Damaged / Defective product within maximum 24 hours of delivery.
    • Products/Items should be UNUSED.
    • Products should be returned in their original packaging along with the original price tags, labels and invoices.
    • It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.

Replacement:

If you believe your product to be defective, please contact at 8744011061 or by email at info@engeniuslab.com for warranty return authorization. An Embeddinator representative will communicate with you to determine whether to authorize warranty replacement.

If authorized, Embeddinator  will exchange the product without charge. You are responsible for securely packing the defective product and returning it to Embeddinator within ten (10) working days of receipt of the replacement. Embeddinator will ship a replacement product to you, after getting defective product only. Replacement applicable only if determined that the item was not damaged while in your possession, or is not different from what was shipped to you.